TPDTPD Claim SupportAustralia · Free eligibility checks
Occupations

TPD Claims for Retail Workers

25 March 2026 · 5 min read

Retail workers often don't realise they have TPD cover through their super. If illness or injury has stopped you working in retail or any other role, it's worth checking your entitlements.

Retail work involves long hours on your feet, repetitive movements and customer-facing stress that can contribute to musculoskeletal conditions, anxiety, depression and physical injuries. Many retail workers are members of REST Super, though they may also have accounts in other funds.

Conditions commonly affecting retail workers

  • Back, knee and foot conditions from prolonged standing
  • Shoulder and wrist injuries from repetitive lifting or scanning
  • Mental health conditions — anxiety, depression or PTSD, sometimes triggered by robberies or workplace incidents
  • Serious illnesses — cancer, heart disease — that prevent a return to any work

Don't assume you're not covered

Many retail workers are part-time or casual and assume they have no super or insurance. In fact, most workers who have earned $450 or more in a month from any employer are entitled to super contributions — and TPD cover is often included automatically. Check your REST Super or other fund account. See our REST Super TPD guide.

Check your eligibility

Even if you've left retail and moved between multiple employers, old super accounts may hold active TPD cover. Start with a free eligibility check.

Frequently asked questions

Do casual retail workers have TPD cover?

Possibly — if you earned enough to receive super contributions and the fund included default TPD insurance, you may have cover.

What super fund do most retail workers have?

REST Super is the industry fund for retail workers, but many workers also have accounts in other funds from previous jobs.

Disclaimer: This article is general information only and is not legal or financial advice. TPD Claim Support is a claims information and support service, not a law firm. Please seek advice tailored to your circumstances.

Think you might have a claim?

Get a free, no-obligation eligibility check today.

Check My Eligibility

Keep reading

Find out if you can claim — in under 2 minutes

Free, confidential, no-obligation eligibility check. No win, no worry.