TPDTPD Claim SupportAustralia · Free eligibility checks
Costs & Fees

No win, no fee TPD claims

Your eligibility check is free. Our specialist partners work TPD claims on a no win, no fee basis — meaning if your claim doesn't succeed, you pay nothing. Here's exactly how it works.

What you pay at each stage

There are no hidden costs. Here is a plain-English breakdown of what the process costs — and when.

Eligibility check

Free

A few quick questions on this site. No obligation, no cost.

Review & claim preparation

Free until success

Specialists assess your policy, gather evidence and build your submission under a no win, no fee agreement.

Lodgement & insurer management

Free until success

All communications, information requests and follow-up are managed on your behalf. No bills along the way.

Successful payout

Success fee applies

A percentage fee — agreed upfront in writing — is deducted from your settlement. Disclosed clearly before any work begins.

The bottom line

Our specialist partners work TPD claims entirely on a no win, no fee basis. If your claim does not succeed, you pay nothing. If it does succeed, a fee — agreed in writing before any work starts — is deducted from your payout. You never receive a bill out of pocket.

Why no win, no fee exists for TPD

TPD claims can be complex. Insurers have entire teams dedicated to assessing and challenging claims. Most Australians have never navigated this process and have no idea whether they're presenting their case effectively.

Our specialist partners offer no win, no fee because it's the right way to work. People who can't work due to illness or injury shouldn't have to pay thousands upfront just to access help. The fee structure aligns the specialist's interest with yours: they only get paid when you do — and only from your payout.

For most people, the cost of specialist support is significantly less than the cost of a rejected or delayed claim — which can mean months of lost income and a payout that never arrives.

What this service is — and isn't

What we do

  • Free TPD eligibility checks
  • Help you understand your super cover
  • Connect you with specialist professionals
  • Plain-English information about the process

What we are not

  • A law firm
  • A financial adviser
  • Your insurer or super fund
  • A guarantee of any outcome

Common questions about costs

Is the eligibility check really free?

Yes. The check on this site costs nothing and creates no obligation. It's a starting point to understand whether a claim is worth pursuing — nothing more.

When do I pay anything?

Only if your claim succeeds and a payout is received. The specialist's fee is typically deducted from the settlement amount, not billed separately upfront.

What percentage is typically charged on success?

Fees vary between specialists and depend on the complexity of your claim. This is always disclosed and agreed in writing before any work begins. There are no hidden charges.

What if my claim is unsuccessful?

Under a no win, no fee arrangement, you pay nothing if your claim does not succeed. There is no bill for time spent on your case.

Do I have to use a specialist?

No. You can lodge a TPD claim directly with your super fund at any time. Specialist support typically improves outcomes and compresses timelines, but it is always your choice.

Are you a law firm?

No. We are a claims information and support service. Where appropriate, we connect you with specialist legal and claims professionals who manage the claim on your behalf. We do not provide legal advice.

Please note: TPD Claim Support is a claims information and support service, not a law firm. We do not provide legal advice and do not charge fees directly for specialist claims work. Where appropriate, we connect you with independent specialist professionals who operate under their own fee agreements. Fee structures and percentages vary between specialists and are always disclosed and agreed before any work commences.

Start with a free, no-obligation check

Find out if you may be eligible — before you commit to anything.