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Hostplus TPD Claim Guide

14 July 2026 · 6 min read

Hostplus serves hospitality, tourism and recreation workers, and includes TPD cover for many members. Here's how a claim works.

Hostplus is the industry fund for hospitality, tourism, recreation and sport. As with most funds, many members have default TPD insurance deducted from their balance.

Confirm your cover

Check your Hostplus statement or member account for TPD cover and the insured amount. Hospitality often involves casual and changing work, so you may have cover across several funds.

How to lodge a claim

You can generally start through your Hostplus member account or by phone. The insurer assesses your claim against the policy definition — usually "any occupation" — using your medical and work evidence.

What to prepare

Detailed medical evidence, proof of identity and employment history. A waiting period applies. See the full claim process.

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Frequently asked questions

Does Hostplus include TPD insurance?

Many Hostplus members have default TPD cover with premiums deducted from their balance. Confirm your cover and insured amount in your statement or member account.

How do I make a TPD claim with Hostplus?

You can usually start through your member account or by phone, then provide medical evidence and work history for the insurer to assess.

I worked casual hospitality jobs — could I have multiple policies?

Yes. Changing jobs often means super in several funds, each potentially carrying TPD cover and a separate possible claim.

Disclaimer: This article is general information only and is not legal or financial advice. TPD Claim Support is a claims information and support service, not a law firm. Please seek advice tailored to your circumstances.

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